REFUND AGREEMENT
1. Right of Rescission:
You have the right to cancel your order and request a refund within 3 days of the purchase date. To initiate a refund, please contact our Customer Support team at [email protected] within the 3-day period.The 3-day right of rescission applies only to the initial purchase and does not extend to subsequent orders or subscription renewals.
2. Eligibility for Refund:
Refund requests must be made within the 3-day right of rescission period. To be eligible for a refund, the product must be unopened, in its original packaging, and in a resalable condition.Refund requests made after the 3-day period or for opened products will not be eligible for consideration.
3. Refund Process:
Upon approval of your refund request, we will process the refund to the original payment method within [X] business days.Shipping costs associated with the initial purchase are non-refundable.Any return shipping costs are the responsibility of the customer.
4. Subscription Cancellations:
Subscriptions can be canceled at any time, but cancellation does not retroactively refund previous subscription charges.Refund requests for subscription renewals must be made within the 3-day right of rescission period.
5. Damaged or Defective Products:
If you receive a damaged or defective product, please contact our Customer Support team immediately at [email protected] .We will provide instructions on how to return the damaged or defective item, and a replacement or refund will be issued upon receipt.
6. Contact Information:
For refund requests, inquiries, or assistance, please contact our Customer Support team at [email protected].
Note:
This refund policy is subject to change, and any updates will be reflected on our website. We recommend reviewing this policy periodically for any modifications.
Thank you for choosing [Your Company Name]. We appreciate your trust in our products and are committed to your satisfaction on your weight loss journey.